The equipment suplied by the company has an excellent reputation for high reliability and low failure rates.
We maintain a commitment with our clients to attend to any eventual incidence in the products marketed within a maximum period of 48 -72 hours.
We have a repair workshop at our headquarters in Barcelona with qualified personnel, to be able to deal with eventual and unusual incidents in an agile way.
Depending on the problem that is communicated to us, the replacement of the product or its repair will be determined according to the customer’s convenience, always looking for the benefit of the customer.
We maintain a permanent stock of components for replacement in both the Barcelona and Shanghai warehouses.
We have a “Support Channel” for technical queries. We respond in a maximum of 24/48 hours.
CONTACT OUR ADVICE SERVICE
If you have any questions about any of our products, leave your contact information and we will contact you.